Complaints Procedure

Are you satisfied? We would love to hear about it. However, we are also happy to hear your feedback if you’re either less or not satisfied with our services. We are determined to help you in a personal and friendly way to find a solution for your concern. For instance by meeting in our clinic or if you prefer by discussing over the phone. In the unlikely event that we cannot work things out together, it is possible to make a report via our independent complaint commission.